Live Support, Guides & Webinars

We provide each user with personal live support – no bots involved ;-). There are also descriptive webinars and interactive guides that take you quickly to your goals.

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Starting with the Hypercare Editor Package, you get a personal contact person who you can contact at any time. He or she supports you from the very first steps and is always there to help and advise you with the implementation of your projects.

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Alexandra

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Peter

support_nyam

Nyam

support_vita

Vitaliia

support_niklas

Niklas

support_pachi

Paz

You can find all the support needed

Live Chat

If you have a question about the implementation of your text project, please feel free to use the chat at any time and write us your request - also during your Guided Trial.

Guides

With the help of our interactive guides, you'll quickly learn how to navigate and use the tool. You'll learn in a practical way, so you can transfer everything to your project right away.

FAQs

Here you will find answers, articles and how-tos to frequently asked questions and important topics like SEO or writing tips.

 

Webinars

The webinars are held by our Customer Success Team to discuss and implement a topic live in the tool.

 

 

Helpdesk

In case of questions about the API or the system, you are welcome to create a ticket - we will process it within the shortest possible time.

 

Forum

We publish new features or updates in the forum. You also have the opportunity to exchange information with other users.

Want to try? Check if it works for you!
See if our software will work well for you.