Advanced Chatbot

VVS public transit association provides an extensive network of lines with integrated timetables and effective connection schedules to the traveling public. They provide the travel connections via chat, and travelers are now able to request information in natural language instead of just selected phrases.


Key Aspects

  • a complete travel report based on user requests and context
  • real time responses
  • NLG as part of a toolchain – NLG used to generate the answers of a bot, and delivery via other bot frameworks

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